Legal

Privacy Policy

Last updated: 7 June 2026

1. Who We Are

SharpSeed Ltd ("we", "us", "our") is a company registered in England and Wales. We operate the website getsharpseed.com and provide children's mental development courses and resources.

Contact: contact@getsharpseed.com

2. What Data We Collect

We may collect and process the following data:

  • Identity data: name, email address
  • Contact data: email address, phone number (if provided)
  • Technical data: IP address, browser type, operating system, referring URL
  • Usage data: pages visited, time on site, click patterns
  • Transaction data: purchase details, payment method (processed securely by Stripe)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services and courses
  • To process payments (via Stripe — we never see or store your card details)
  • To send you resources you've requested
  • To respond to your enquiries
  • To send marketing communications (only with your consent)
  • To analyse website usage and improve user experience

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data based on:

  • Consent: where you have given clear consent (e.g. marketing emails, cookies)
  • Contract: where processing is necessary for a contract with you (e.g. course purchases)
  • Legitimate interests: where we have a business need that doesn't override your rights (e.g. website analytics)

5. Cookies

We use cookies to improve your experience. For full details, see our Cookie Policy.

6. Third-Party Services

We use the following third-party services:

  • Stripe — for secure payment processing (Stripe Privacy Policy)
  • Google Analytics — for anonymous website analytics (when enabled)

7. Data Retention

We keep your personal data only as long as necessary for the purposes set out in this policy. Transaction records are kept for 6 years for tax purposes. Marketing consent records are kept until you withdraw consent.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Object to processing
  • Withdraw consent at any time
  • Data portability — receive your data in a structured format

To exercise any of these rights, contact us at contact@getsharpseed.com.

9. Data Security

We use SSL/TLS encryption, secure hosting, and follow industry best practices to protect your data. Payment processing is handled entirely by Stripe with PCI-DSS compliance.

10. Children's Privacy (COPPA Compliance)

Our services and website are designed and intended exclusively for parents, educators, and legal guardians. SharpSeed does not knowingly collect, solicit, or store personal information directly from children under the age of 13. If you are under 13, please do not attempt to register for our services or send any personal information about yourself to us. If we learn that we have accidentally collected personal information from a child under 13, we will delete that information immediately. If you believe a child under 13 has provided personal data to us, please contact us at contact@getsharpseed.com.

11. Additional U.S. State Privacy Rights (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us.
  • Right to Correct: You have the right to request that we correct inaccurate personal information.
  • Right to Opt-Out: We do not sell your personal information or share it for cross-context behavioral advertising. You have the right to be free from discrimination for exercising your privacy rights.

To exercise your rights, please submit a verifiable request via email to contact@getsharpseed.com. We do not sell or share personal information for financial or other valuable consideration.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact & Complaints

If you have concerns about how we handle your data, contact us first at contact@getsharpseed.com.

UK residents also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.